Frequently Asked Questions
What you want to know about the Facility
How do I find out about activities provided to the residents?
We strive to create diverse social programs and individualized activities to meet the capabilities and needs of each resident, including those in rehabilitation.
- active resident councils
- musical performances
- outside entertainment
- current events updates
- exercise and fitness activities
- religious meetings
- games and trivia
- staff-accompanied community outings
Some residents may take a more active role while others are content to be in the same room as fellow residents. We gently encourage residents to get involved at any level. We have community volunteer involvement and strongly encourage families to participate with the residents in various activities. Mealtimes, holidays, and other activities can be great family time activities.
A monthly calendar is posted to keep residents informed of upcoming events such as birthday parties, movies, musical programs, outings, ice cream socials and more. We also take the input of residents and family when considering new activities. Please see our Events section on our home page for more details on upcoming events.
How is laundry done? Can family members take laundry home?
Should you wish to have the facility wash the laundry please notify the front office upon admission and the complimentary service will be arranged. Subsequently, if a caregiver will be taking the laundry home, please let the nursing station know of your plans so we can take the appropriate steps to notify our housekeeping department to leave the clothing for the caregiver to pick up. Regardless of laundry preference all clothing and personal items must be labeled with the resident’s name, NOT initials or room numbers. Our staff will be happy to provide labeling assistance. Personal laundry is washed in an industrial washing machine at a temperature of 180 degrees. Make sure that your loved ones’ clothing is appropriate for these hot temperatures. Avoid bringing clothing that requires cold or warm water, special care or is subject to damage and fading.
What articles of clothing should we bring?
We recommend approximately 5-7 changes of clothing and a pair of comfortable rubber-soled shoes. All items should be washed, clearly labeled with their name, and recorded into the residents’ personal inventory log. Please advise your loved one’s nursing station of items you are bringing in so that they can assist with this process. We advise that residents do no keep valuable jewelry or large amounts of cash in the facility.
Can children visit?
We encourage children to visit and many residents get joy from seeing children in the facility. We simply ask that you alert the charge nurse when visiting with children under the age of 12 and be sure to check with any recent changes in visiting guidelines.
Is there a limit to the number of people who can visit at one time?
Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time. You can always ask our staff prior to any visit regarding visiting guidelines and making your loved one feel comfortable.
Is there private space available to use?
You may reserve a common area for special events such as birthdays, holidays, or special meals. Advance coordination with the facility activities department is required.
Can we bring a family pet to the facility?
We understand that love of family pets and encourage them to visit. Please remember to clean up after them and take all proper safety measures at all times. The facility will need a record of current vaccines prior to their visit and all pets must be kept on a leash.
How often will a physician or health professional visit?
Physicians generally see residents upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.
What assistance does Social Services at the facility provide?
Our social services team assists both residents and families during transitional periods. They are integral in discharge planning including the coordination of the post-discharge plan of care. Additionally, they provide essential information, manage requests and concerns, and arrange professional services for Dental, Vision, Podiatry, Audiology, Power of Attorney, Dementia assessment, Psychosocial and Psychiatric Evaluation, and individual therapy.
What safety measures are in place?
What can my loved one bring with them?
How is a nursing home different from a hospital?
Nursing homes in the past used to be stark, institutional places that were cold and lonely. We cannot stress enough how much nursing homes have changed.
- Our centers are designed to provide the home-like atmosphere you want for your loved one while still providing any medical care they need.
- We provide social activities for mind and body well-being, companionship, and socialization.
- Our dining services are specialized and provided in a posh and comforting dining room.
- We do not restrict visiting except in certain health crisis situations.
- We have rehabilitation services for extended care and comfort.
- Residents can bring personal items with them.
- We celebrate holidays, birthdays and promote a sense of community.
Why should I go through rehabilitation at a nursing home?
We have the full rehabilitation set-up including equipment, certified therapists, and a great location. Just like we provide a comprehensive home-like atmosphere for our residents, we do the same for our short-term rehabilitation patients. You will get the great dining, relaxing grounds and courtyards, and 24-hour medical access along with everything else you need for your rehabilitation. Complete rehabilitation requires your therapy sessions as well as relaxing downtime in order to heal.